Kobe Bay Sheraton Hotel & Towers is located in the vibrant city of Kobe, Japan. It features spacious accommodations with stunning mountain or ocean views. The hotel provides a combination of luxury and convenience, making it an ideal choice for business and leisure travelers. Its close proximity to local attractions enhances the overall experience of staying in this cultural hub.
Location
Kobe Bay Sheraton Hotel & Towers is conveniently situated just a 3-minute walk from the Island Center Station. The hotel is a short drive from the Osaka International Airport and is close to various local attractions such as the Kobe Fashion Museum. Complimentary parking is also available for guests traveling by car.
Rooms
The hotel offers spacious and stylish accommodations, all equipped with mountain or ocean views. Rooms feature amenities such as a flat-screen TV, minibar, and coffee-making facilities. Modern bathrooms are provided, equipped with showers and bathtubs along with complimentary toiletries. Guests benefit from soundproofed rooms to ensure a comfortable stay.
Eat & Drink
Kobe Bay Sheraton hosts various dining venues, including the panoramic Kobe Grill French Restaurant situated on the 21st floor. Guests can enjoy all-day buffet dining at the Garden Café featuring a mix of international and local dishes. A traditional Japanese experience is available at Matsukaze, serving authentic cuisine with attentive service. Casual dining options and in-room dining are also offered for convenience.
Leisure & Business
The hotel features 13 unique meeting venues equipped with modern technology and a dedicated business center for hosting events. Guests can also relax at the state-of-the-art fitness center, indoor pool, and onsen spa. For families, 'Kobe Sweets Kids Land' offers a play area for children, ensuring entertainment for all ages. Leisure facilities include outdoor tennis courts and bicycle rentals.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Onsen Bliss!
“The onsen facility provided a wonderful way to unwind after a long day. Its soothing atmosphere and selection of amenities made it the highlight of my stay.” view full review
Delicious Brunch!
“The brunch at the Garden Cafe was fabulous! Every dish was flavorful and beautifully presented, making it a perfect start to the day.” view full review
Cozy Comfort!
“The room was exceptionally comfortable with spacious bedding and luxurious duvets. I slept like a baby every night, even missing my alarm!” view full review
Helpful Concierge!
“The concierge service was incredibly helpful, assisting me with booking tickets to Universal Studios. Their expertise made my trip so much easier!” view full review
Birthplace of Sumiyoshi Elementary School and Sumiyoshi Village Office
2.1
mi
2-1 Sumiyoshi Hommachi
Monument of Tanizaki Junichiro
2.1
mi
2-1-1 Sumiyoshihommachi
Amida-ji Temple
2.1
mi
3-2-25 Shinzaike Minami
Wakamiya Shrine
2.2
mi
Museums
Kosetsu Museum of Art
2.5
mi
2-9-27
Yuzuruha Shrine
2.5
mi
2-4-7 Mikagegunge
Chusho-ji Temple
2.4
mi
Port of Kobe
2.6
mi
1-22-25 Mikage
Tsunashiki Temman Shrine
2.4
mi
Nearby
5-7 Koyochonaka
Kobe City Koiso Memorial Museum of Art
0 ft
Museums
Kobe Fashion Museum
0 ft
Shopping Area
Kobe Fashion Mart
0 ft
2-9-1
Kobe Connection Art Museum
0 ft
Island
Rokko Island
0 ft
2-22 Koyochonaka
Rokko Island River Mall
0 ft
Restaurants
Terrace Restaurant Garden Cafe
2300 ft
2-13 Koyochonaka
Kineya Rokko Island
2200 ft
2-13 Koyochonaka Higashinada-Ku
Hayama Coffee Rokko Island
2100 ft
2-11 Koyochonaka
Rico
1500 ft
1-18 Koyochonaka Higashinada-Ku
Shioji
2200 ft
2-9-1 Koyochonaka
Tully's Coffee Kobe Fashion Mart
2600 ft
6-9 Koyocho Naka
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
clean
luxurious
far from center
extra charges
7.6/10
Very good
Rooms
7.8
Location
7.6
Service
8.5
Dining
7.5
Guest reviews
7.6/10
based on 13 reviews
8.3
8.3/10based on 153 reviews
George
United States of America,
June
2024
7.2/10
During my stay at the hotel, I found it a bit strange that some bars were not open during the day, especially the sports bar even though there were rugby fans checking in. Additionally, having to pay to use the pool and gym was a downside. On the bright side, the sky bar offered a nice view, but the cover charge to sit there, despite buying drinks, was a bit disappointing. The wine prices were quite high. The location, a bit far from the center of Kobe, was compensated by regular trains, and it was exciting to find out that the England lads were staying at the same time.
Rooms
8.0
The room was big enough with a comfortable bed and all essential amenities. It also came with a SPA pass, which provided added value for about 1500yen.
Service
7.0
The staff served tasty entrees upon our entry and were proactive when our bus arrived earlier than scheduled. However, there was a high-pressure feeling that did not match a very luxurious hotel experience.
Location
6.0
The hotel's location, unfortunately, was not as attractive as in other cities due to the industrial harbor reducing the views' attractiveness. It was not very convenient unless staying at the hotel all day. However, being next to the Island center stop on the Rokko liner train was a plus.
Dining
8.0
The restaurant featured some local Hyogo food and offered a great dining experience. However, the timing before 9 and options shortly before closing were a bit restrictive.
Facilities
7.0
The hotel had amenities like toiletries, a hairdryer, safety deposit, and sleepwear. However, the need to pay for pool and gym usage lowered the overall facility rating.
Tim
United States of America,
June
2024
8.6/10
I had a pleasant stay at the Sheraton property. The rooms were spacious, clean, and tidy, offering a comfortable experience. The service was top-notch, with friendly and accommodating staff. The location was convenient with easy access to train stations and nearby attractions. While the dining options were somewhat limited, the facilities were well-maintained and satisfactory.
Rooms
9.0
The rooms were big, clean, and tidy, providing a comfortable stay as expected from all Sheraton properties.
Service
10.0
The service was exceptional, from the front desk to the concierge and bellboys, everyone was extremely helpful and friendly.
Location
9.0
The hotel's location was very good, close to train stations and convenient shops, making it ideal for exploring nearby attractions.
Dining
7.0
The dining experience was satisfactory, offering good breakfast options and pastries.
Facilities
8.0
The facilities were well-maintained and met my expectations.
John
United States of America,
May
2024
8.2/10
I had a pleasant stay at the hotel. The room was clean and comfortable, and the breakfast was tasty. The service from the front desk to the bell boys was exceptional. The location was convenient for my visit to nearby attractions. However, there was a slight language barrier with some staff members.
Rooms
8.0
The fitness room was in a good location within the hotel, and the room was clean.
Service
9.0
The staff, especially the front desk, concierge, and bell boys, were extremely helpful and friendly.
Location
9.0
The hotel's location was great for accessing nearby attractions and had convenient amenities nearby.
Dining
7.0
The breakfast at the hotel was good, with tasty pastries.
Facilities
8.0
The facilities were well-maintained and offered everything I needed during my stay.
Bill
United States of America,
April
2024
7.0/10
The hotel offers a comfortable stay with access to the club facilities and a spa pass for an extra fee. The rooms have a very hard bed but provide exclusive perks. The service may feel high-pressure at times but offers essential amenities. The location is good, near local restaurants and the Island Centre Station, despite being slightly out of the way at times. The dining options vary in quality, with some positives and negatives. Overall, the hotel provides decent value for the price paid.
Rooms
7.0
The room had an uncomfortable, very hard bed but provided access to the club facilities and an optional SPA pass for about 1500yen.
Service
6.0
The staff may not be able to make promises beforehand, and there was a high-pressure feeling. English communication was basic, but essential services were available such as room service and laundry.
Location
8.0
The hotel is conveniently located near local restaurants and the Island Centre Station, though it can feel slightly out of the way at times. Overall, a good location for exploring the area.
Dining
7.0
The hotel offers an excellent dining experience in the executive lounge and a nice restaurant, but the menu may feel repetitive. Breakfast buffet options are available on the 1st floor restaurant.
Facilities
7.0
The hotel provides various facilities, including an executive lounge, spa access, and dining options. Overall, the facilities are decent but may lack some luxury amenities.
Kelly
United States of America,
April
2024
7.8/10
The hotel has comfortable rooms with a good location, although some services come at an extra cost. The staff provides mixed service, but overall accommodating. The location is convenient for visiting nearby attractions. The dining experience offers various options but may lack adequate seating. The facilities are decent with some additional charges for certain amenities.
Rooms
8.0
The rooms were comfortable, especially the beds.
Service
7.0
The staff was accommodating and nice to me, my wife, and children.
Location
9.0
The location is very good and close to attractions like Himeji Castle and Kobe Beef at Mouriya.
Dining
8.0
The dining options are plentiful and offer a great experience.
Facilities
7.0
The facilities are decent with some additional charges for certain services.
Russell
United States of America,
February
2024
7.8/10
My stay at the hotel was a mix of positives and negatives. The spacious rooms came with an SPA pass, comfy beds, and chairs with basic toiletries, and clean soft sheets, but my smoking preferences weren't met as the room heavily smelled of smoke.
Rooms
7.0
The rooms were spacious and comfortable with basic amenities, but the smoking room issue was a downside.
Service
9.0
The service was exceptional. Despite the language barrier, the staff was helpful and friendly, from the front desk to the concierge and bell boys.
Location
8.0
The hotel is a bit far from the city center, but it's convenient for visiting nearby attractions like Himeji Castle and Mouriya for Kobe Beef. It's close to the train station and convenience shops.
Dining
7.0
I enjoyed the restaurant on the 1st floor for breakfast with excellent food options, although some dishes were not up to par.
Facilities
8.0
The hotel offered a range of facilities, and the SPA pass was a great addition, but improvements could be made regarding smoking room allocations.
Alexander
United States of America,
February
2024
8.2/10
The hotel has some drawbacks like no daytime bars and paying extra for pool and gym usage, but the rooms are spotless with top amenities, including sleepwear and a safety deposit box. The location is a bit far from Kobe's center, but convenient with regular train services. A bonus was staying at the same time as the England rugby team, and the stone lounging chairs were a nice touch.
Rooms
9.0
The rooms were impeccably clean and everything felt luxurious, with all the amenities you could need.
Service
9.0
The service was outstanding, with staff going above and beyond to assist guests, from the front desk to the concierge and even the bellboys offering help at unexpected times.
Location
7.0
The hotel is situated a bit far from the city center, but the proximity to Island Centre Station makes it convenient for transportation.
Dining
8.0
The dining options were delicious, especially the buffet featuring local Hyogo food, with beautifully presented dishes that were a treat for the taste buds.
Facilities
8.0
The facilities were top-notch, offering a variety of services from room service to laundry and airport shuttle.
clean
far from center
Keith
United States of America,
January
2024
7.4/10
My stay at the hotel had its ups and downs. The rooms were comfortable and had a beautiful view of the harbor, but it was strange that the bars weren't open during the day and that there were additional charges for using the pool and gym. The location was a bit far from the center of Kobe but accessible by train. A cool bonus was bumping into the England rugby team during my stay.
Rooms
8.0
The rooms were very nice and had a beautiful view of the harbor.
Service
9.0
The staff, from the front desk to the concierge, were extremely helpful and friendly.
Location
7.0
The hotel's location was good, but a bit far from the city center. However, it was convenient for visiting Himeji Castle and trying Kobe Beef.
Dining
7.0
The dining options were good, with a buffet featuring local Hyogo food.
Facilities
6.0
The facilities were decent, but it was disappointing that there were additional charges for using some amenities.
Friendly staff
Extra charges
Bill
United States of America,
December
2023
8.0/10
I had a mixed experience at the hotel. The rooms were clean but a bit dated, and the amenities were great. The service was top-notch with extremely helpful and friendly staff. The location was convenient with nearby shops but a bit far from tourist spots. The dining was delicious but lacked variety in meat selections. The facilities were good overall.
Rooms
7.0
The rooms were of average size, clean, but slightly dated. However, the amenities like the Nespresso machine and bathrobes were very good.
Service
10.0
The service was the best I've experienced. All staff, from the front desk to the concierge, were extremely helpful and friendly.
Location
7.0
The location was convenient with an assortment of nearby shops, but a bit far from Kobe's main attractions.
Dining
8.0
The dining experience was very delicious, especially the yummy cakes and fresh fruits. However, there could have been more variety in meat selections.
Facilities
8.0
The facilities were good overall.
Douglas
United States of America,
December
2023
8.2/10
I had a comfortable stay at the hotel with spacious rooms that came with an SPA pass for extra relaxation, although the room size was a bit small. The amenities like the Nespresso machine and bathrobes were a nice touch, making me feel right at home.
Rooms
8.0
The rooms were big enough with a comfortable bed and all essential amenities, but a bit small in size.
Service
9.0
The service was exceptional from the front desk to the concierge and even the bell boys who went the extra mile to assist us when our bus arrived early. Their friendly and helpful attitude made our stay more enjoyable.
Location
7.0
The hotel's location was convenient, close to the train station with nearby convenience shops. However, it was a bit far from the city center, but perfect for my visit to Himeji Castle and trying the famous Kobe Beef.
Dining
9.0
I enjoyed the breakfast buffet at the restaurant on the 1st floor; it was a pleasant surprise with great food and service. The dining experience exceeded my expectations.
Facilities
8.0
The hotel facilities were well-equipped, providing everything I needed for a comfortable stay. The availability of amenities added value to my experience.
friendly staff
small room size
Eric
United States of America,
October
2023
7.0/10
I found it odd that no bars were open during the day, especially with two coach loads of rugby fans at the hotel. The sky bar had a lovely view, but there was a cover charge to sit there even when buying drinks. The wine was quite pricey in that area. The location was slightly far from the center of Kobe, but it was convenient with regular trains. It was exciting to see the England lads staying there at the same time. Breakfast was delightful, although the room was a bit small. The amenities, including a Nespresso machine and bathrobes, were excellent.
Rooms
8.0
The rooms were clean and of decent size.
Service
7.0
The language barrier was a bit challenging, as the staff spoke minimal English and no French. It seemed like they were not up to the usual Japan service standard.
Location
7.0
The hotel was not as visually appealing as locations in other cities due to the industrial harbor views, but it was still nice. It was convenient for visiting Himeji Castle and trying famous Kobe Beef.
Dining
7.0
The dining options were satisfactory but somewhat limited in variety. It was nice overall.
Facilities
6.0
The facilities were okay overall, but there were extra charges for certain services such as using the pool and gym.
Esther
United States of America,
August
2023
7.4/10
I stayed at this hotel in Kobe and had a mixed experience. The rooms were comfortable and had all the essential amenities, but it was strange that the sports bar wasn't open during the day when rugby fans were around. The location, a bit far from the city center, was compensated by regular trains. It was exciting to find out that the England rugby team was also staying there at the same time.
Rooms
8.0
The rooms are spacious and comfortable, offering a good night's sleep.
Service
9.0
The staff was welcoming and helpful throughout my stay.
Location
7.0
The hotel's location is close to Island Centre Station, convenient for exploring Kobe and nearby attractions like Himeji Castle.
Dining
6.0
While the dining options were limited and pricey, the restaurant itself was excellent with tasty snacks.
Facilities
7.0
The facilities were decent overall, but having to pay extra for pool and gym use was a downside.
George
United States of America,
June
2023
7.6/10
The hotel rooms were very clean but a bit dark and small. I was disappointed that despite setting my preferences, I was given a smoking room that smelled heavily of smoke. On the bright side, the staff was extremely polite and nice, going above and beyond to assist with any requests. The location was a welcome break from the hustle and bustle, especially for attending an event at the Canadian Academy 50-year Reunion. The dining options were good but could use more variety, however, the tasty offerings were excellently presented. The facilities were satisfactory, though improvements could be made for better rooms and dining choices.
Rooms
7.0
The rooms were very clean but a bit dark and small.
Service
9.0
The staff were polite and nice, providing excellent service overall.
Location
8.0
The location was a break from the hustle and bustle and convenient for the Canadian Academy 50-year Reunion.
Dining
8.0
The dining experience was good with nicely presented dishes, although more variety would be welcome.
Facilities
6.0
The facilities met basic needs but could be improved for a better overall experience.